Effective Date: 07/25/2025

Pinnacle Auto Glass ("we", "us", or "our") which is operated by Sterling Group Management, Inc., respects your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with our services, or communicate with us, including through SMS/text messaging.

We may collect the following types of personal and usage data:

Personal Information: Name, phone number, email address, vehicle details, and other information you provide when requesting quotes, booking services, or contacting us.

Device and Browsing Data: IP address, browser type, pages visited, and interactions on our website.

SMS Consent and Communication Data: When you opt-in to receive SMS messages by texting us at (941) 278-7000, we collect and store your mobile number, consent records, and messaging data per TCR and carrier guidelines.

Your information is used to:

Schedule and provide auto glass repair or replacement services

Respond to inquiries or service requests

Send SMS or email updates, appointment confirmations, or promotional messages (only with your consent)

Improve our website and services

Comply with legal and regulatory requirements

By texting us at (941) 278-7000, you are opting in and consent to receive text messages from Pinnacle Auto Glass. These may include service reminders, appointment updates, and promotional offers. Message frequency may vary. Message and data rates may apply.

To opt out of receiving text messages, reply "STOP" at any time. For help, reply "HELP" or contact us directly.

All SMS communications are sent in compliance with The Campaign Registry (TCR) and carrier guidelines.

We do not sell, rent, or share your opt-in information with third parties.

We are committed to protecting your privacy. Consumer data collected on this website will only be used internally for the purposes of providing and improving our services. Your data will not be transferred to external organizations under any circumstances. If you have any questions about our privacy practices, please contact us at privacy@pinnacleautoglassusa.com.

We implement appropriate safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.

You can:

Opt out of emails and SMS at any time by replying "STOP" at any time. For help, reply "HELP" or contact us directly.

Request access to or deletion of your personal data

Contact us to update your information

Please email us at Privacy@PinnacleAutoGlassUSA.com to make a request.

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

For questions or concerns about this Privacy Policy or your personal data, please contact:

Pinnacle Auto Glass 📞 Phone: (941) 278-7000 📧 Email: Privacy@PinnacleAutoGlassUSA.com 🌐 Website: www.PinnacleAutoGlassUSA.com